I've gotta say; I hate administrating (administering?) Windows!
Had my relationship with a Vendor been less rocky... perhaps I wouldn't bother to write about it. We have 2 servers built by these folks (yeah folks... it gets worse later...)
One decided to crap its hard-drive out. I have 2 backup copies from immediately after the last update to drivers that are essential to the purpose of these units. The only way I can abide a PC in my area of authority; is as a single purpose machine. That's where they shine, and about the only place they do.
So of course I spent my first few hours working to get one of the backups to boot. And of course neither does. Both complain about core files that are missing from the OS. I recall this issue and it is why I had placed in my future plans to address the weakness. So I began the time consuming trial of attempting to do a 'Repair Install' using the installer. (This is Win2K Server for anyone who cares.)
When does this happen? In the last 30 minutes or so of my day, on the equivalent of my 'Friday'. I spent 2.5 hours working to get the backups to respond, and using normal conventional means. They failed to be found by the tool. (This is where I beat my head into the wall, not having an Emergency Repair Disk...) We'll get back to that bit in a minute.
So, being a bit pissed for having my plans screwed; 2 fold... had a dinner date that evening. And knowing I would have to return the next day; being my 'Saturday'. I began a clean install on a spare drive, and left...
Returning then next morning, I called the Vendor... knowing that this had occurred before about a year and a half ago, I thought we could repeat the past... he'd send me the files I need, and explain a few hacks required to get the newest drivers to work. The call was fruitless. I spent as little time as I could trying to work it out; no exception could be made... they got screwed by someone who essentially stole from them; to build their own. "It's not personal" Which of course didn't help... Okay, "You're essentially telling me that you cannot trust me like you have trusted me before and it's not anything about me?"
Well... after about 5 hours on my day off of struggling to work this out with them and sort it out myself... having way too low blood sugar level to think anymore... I left and managed to get distracted from fretting over the whole mess; thanks to my friend's crazy karaoke birthday.
So... Monday morning comes... Refreshed, fresh aired, fresh generally if not a bit sore... And, now determined to hack the MF'er. I dug into my little used mental archive of how to tackle this collection of mistakes. First, I needed to get one of the copies to let me repair install; that means I need a way to tell the bastard installer where to look... So I made an ERD from the nearly identical system that was still operational. Once that was done, I got past the first block.
Now when I boot, it won't get past a driver that is missing. Crap. Try a few reboots... Nope. Safe-Mode time. Okay, seems to be good, but Administrator account fails to work. I figure the SAM is corrupted. And start looking for ways to reset the password. Hmmm... Not possible with the install disc. (Damnit! If it were a Mac, my search would be over.) Time to Google it.
I spent about an hour looking and reading, but eventually settle on a tool that is a light version of linux. It's real small (about 3-4M), and there's a lighter still version that will boot from a floppy. I went with the larger version, and burnt the ISO onto a disc with Toast on my old PowerBook G4. I also found another tool, but since it is a 2 step download I didn't bother with it. (The initial link is a Windows app that you are supposed to use to download the actual app. Seems a bit seedy, but many folks swore by it.)
The tool I used i found here:
http://www.petri.co.il/forgot_administrator_password.htmthe actual files are discussed about half way down the page, linked here:
CD ISO - (Which I have tried and know it works.)
http://home.eunet.no/~pnordahl/ntpasswd/cd070409.zipFloppy Boot Disk
http://home.eunet.no/~pnordahl/ntpasswd/bd050303.zipThe other tool I didn't try, but looked promising:
http://ebcd.pcministry.com/I nuked the Administrator Password. (Which showed up as 'Locked or Disabled'.) I also had to do a chkdsk with another install (the clean one I performed earlier) to get the tool to operate in a read-write mode.
Then it's on to massaging the system, Service Pack 4, Drivers/Found Hardware BS with the kb/mouse. Eventually it stops geeking at the next reboot for more drivers and hardware... I lost count. Then I went on to see about the funky driver hack the yutz that I bought this from has had to do to make their new software work properly. I get the hack accomplished after 3 tries. It's essentially copying files from archives into specific locations in the system32 and drivers sub-folders. (About 4 layers of them, in the right order.)
I have now mirrored the system. Not ideal, but better than a 'hot spare/partial copy'. I will eventually force the mirror to build me a few copies, for cold spares.
So... I had 3 choices starting out...
Get a time machine and go ask myself what the password for the installer is; since the bastards actually told me several years ago... never thought it would be a hassle to ask again; didn't write it down. (Damnit! Another lesson...)
Spend about 10 hours of my time over 3 days, to hack it... (which eventually worked.)
Mail the 4 U tall, rack mount tank to CA, and wait about 2 weeks for it to return. About $600 later... We'd have the same result as my hack (probably.)
One last note: Don't debug or IT on an empty/manic stomach. Bad! The F'ers at the Vendor suggested I get Norton Ghost to make a copy of the working system. Problem 1, I was pissed, I turned off my brain. Problem 2, I did not eat properly. Problem 3, the freakin' box doesn't have the idiot logos... that I am apparently in need of when I'm an idiot. (see problems 1 and 2.)
So.. I locate a copy of Norton Ghost, and spend $70. Bring it back. (Here's the important part!) Open it. Attempt to use it. And get a helpful (hateful) message informing me I'm a jack-ass and should have read the box more closely. Norton Ghost 12 (the current basic version) only does XP and Vista. F#(K!!!! Turns out the current offerings are that, or an enterprise solution starting at 5 seats.
Now I'm beginning to really hate Retrospect and Norton. Next chance I get, I'm going to donate to Bombich Software for their free utility Carbon Copy Cloner, for Macs, sorry Windoze.
http://www.bombich.com/software/ccc.html